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EAB

Besides the paper delivery form (PAB) the floriculture industry also uses a digital version: the e-delivery form (EAB). Each supplier may use the EAB to provide direct supply information to all floricultural auctions in the Netherlands. This applies to both the intermediary agency as well as sales on the clock. Since 1999, this has been the standard method for sending supply information to the auction locations.

EAB-check (Aalsmeer)

For each EAB sent, you will receive a text message noting how many of the batches you have submitted are good or faulty. A faulty batch means it contains unacceptable values. You may take immediate action to correct the information and ensure the continued high value of your reliability index score. For an EAB-check go to MyFloraHolland.com. Any questions may be directed to the Servicepoint at +31 (0)297-39 70 00 or servicepunt@floraholland.nl

EABel

If you are unable to utilize the e-delivery form (EAB), you may transmit supply information by phone using EABel. EABel is accessible seven days a week between 8 a.m. and 10 p.m. EABel Netherlands may be reached at +31 (0)900 - 2000 900 (€ 0.80 per minute). EABelgium is reachable at +31 (0)902 - 52 900 (€ 0.75 per minute). There are no subscription costs associated with using EABel.

Electronic direct batch accountability

The VEPT (temporary electronic batch feedback system) contains clock transactions from the current auction day. The major advantage of this service is that you can receive transaction information already during the auction process.

Electronic batch accountability

Electronic batch accountability (EPV) contains clock transactions on the current auction day from the mediation organization. This information is sent to you “after auctioning”. In addition, Electronic Batch Accountability includes clock transactions from the current auction day. The major advantage of this service is that the transaction information is sent to you already during the auction process.

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Floranet

Are you curious as to the price your products sold for today? Or would you like to compare sales figures from the past three years? Floranet lets you call up your transaction and account history information quickly and easily! Extensive, detailed summaries give you a clear indication of the information you have requested! To use this service you must log in to a closed segment of the FloraHolland home page.

FlorEcom order system

FlorEcom-notices (order confirmations and order responses for example) are part of the FlorEcom-order system. FlorEcom-notices are designed according to a certain structure (electronic data interchange (EDI).

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Image center (Aalsmeer)

Electronic photo supply (Aalsmeer). You may supply digital photos which we will then incorporate into the Auction Image Center. The photos included here are used for Remote Buying, image auctioning and projection auctioning. For the Image Center, go to MyFloraHolland.com. Any questions may be directed to the Servicepoint at +31 (0)297-39 70 00 or servicepunt@floraholland.nl

Internet daily statement

The internet daily statement (IDA) is sent in Excel format. This daily statement, which has the exact same content as the standard paper daily statement, is sent each afternoon by internet to your (electronic) inbox.

Internet weekly settlement

The internet weekly settlement (IDA) is sent in Excel format. This weekly settlement, which has the exact same content as the standard paper daily statement, is sent each afternoon by internet to your (electronic) inbox.

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KISS-it

On KISS-it you will find current information on logistical processes. Use KISS-it to quickly and effectively answer the following questions.• When will the shipment be picked up? • When will the shipment be delivered? • When will the packaging arrive? • Is the shipment delivered in full? Customized information for every participant in the chain. Equipped with the same references you use amongst one another. Safe and reliable. Only accessible to those parties for whom it is meant. Without unnecessary trappings.

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Logistical Tools Online (Naaldwijk and Bleiswijk)

FloraHolland allows growers, buyers and group transporters 24-hour online access for balance and transaction information on packaging, Danish trolleys and locking plates.

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MyFloraHolland

Many of the electronic services described here may be accessed through MyFloraHolland. This Internet portal allows both buyers and suppliers online access to a wealth of information. You will need an access code for MyFloraHolland. Clients may request their code free of charge by contacting the Aalsmeer Servicepoint: telephone +31 (0)297 - 39 70 00, e-mail servicepunt@floraholland.nl. Click here for more information about this service.

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Price information by text (Rijnsburg)

For price information by text message you do not need to pay a subscription fee. A per-text fee is only assessed when you auction goods. The per-text fee is €0.35, for whatever option you choose. The three options are: texts about your lots and their earnings at auction; post-auction; or your total daily sales.

Price information by phone (Naaldwijk and Bleiswijk)

FloraHolland allows growers, buyers and group transporters 24-hour online access for balance and transaction information on packaging, Danish trolleys and locking plates.

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Text message or e-mail for reinspection or return (Rijnsburg)

The subscription is free, for Dutch and foreign suppliers both. For each text message or e-mail sent a fee of € 0.35 will be charged. You will receive a guaranteed confirmation the same morning that a price adjustment (reinspection) has occurred or that the product has been returned. This lets you react more quickly to buyer complaints and thus raise your reliability index rating.

TeleVBA (Aalsmeer)

With TeleVBA you may consult information and statistics concerning products you have supplied. Additionally you may access packaging data and statistical figures on all products traded through the auction. You may also call up your personal Buyer Top 25. All this information is only available for you to consult and print out. Saving and editing the information (as with electronic daily statements) is not possible.  For TeleVBA go to MyFloraHolland.com. You may direct any questions to the Aalsmeer Servicepoint at +31 (0)297-39 70 00 or servicepunt@floraholland.nl

Tracking & Tracing

If you have the products you sell through us delivered using our logistical services, you may use the Tracking & Tracing option to see exactly which logistical phase your products are in at the moment.